OperationaI Excellence Officer 

Business Partner
To participate in all relevant projects to optimize the order to cash process at the customer as well as B. Braun, and to improve the overall performance of the Business Support department, in close collaboration with all stakeholders.

To work in tandem with, and as backup for, the Operational Excellence Manager in all relevant Business Support projects, process improvements and methodologies.

Project Management
To ensure a standardized Business Support project approach by centralizing all Business Support project requests, and by documenting, applying and communicating the project methodology.

To report on a regular basis on project status, planning, issues and risks for all Business Support projects, while actively make proposals for improvement.

To lead and support relevant Business Support projects in close collaboration with the Operational Excellence Manager and with the functional business owners.

Operational Excellence
To embed 'Operational Excellence' in the BNL organization by translating OpEx techniques into a concept, and by implementing this concept into daily operations in our organization.

To conduct workshops with the use of the OpEx techniques, in order to drive continuous improvement and increase lean awareness in the organization, and in order to reduce cost and increase efficiency.

To coordinate and evaluate the implementation of those optimisation processes on all levels to ensure a minimal transition phase towards daily business.

Technical Expertise
To have a good insight in all relevant order to cash processes and B.Braun IT solution platform, and to continuously develop and maintain technical and legislative expertise and knowledge.

Compliance
In close collaboration with the Operational Excellence manager, to ensure that internal and customer related processes comply with all local and regional regulations 8: legislations and with the B. Braun strategy, in order to guarantee good business practices.

 

Basic education and technical capacities

• Bachelor degree
   

Profession experience

• Good knowledge of relevant value chain processes and their interlinkage
• Experience in process analysis or process engineering
• Experience in independently delivering projects
• Experience in leading organizational change, delivering results and improving performance

Necessary skills/Attitude

• Ability to understand organizational and customer needs and translate them to standards
• Ability to communicate effectively 8: convincingly
• Ability to understand customer interactions at all levels
• Ability to understand sales and marketing processes
• Ability to understand relevant Electronic Data Interchange processes
• Strong analytical skills
• Self-starter: who is creative 8: resourceful 8: action oriented with a 'can do attitude'
• Flexible and self-motivated.
• ·Long term thinking
• A good team player, able to work independently and use own initiative

Knowledge & understanding of:

• Relevant ERP modules
• Relevant order to cash processes 8: standards
• Data management and maintenance skills
• Dutch and English. German and French are a serious plus
• Deep skills in Excel
• Lean process management
• OpEx tooling and methodologies
• Project management methodologies

Personality
 

• Ability to think out of the box
• Creativity
• Confidence
• Commitment
• Positive attitude
• Flexibility to meet business need